Return & Exchange Policy

RETURN / EXCHANGE

RETURN / EXCHANGE POLICY

We refund any original condition merchandise with a copy of your original invoice within 7 days of delivery or pick up and exchange within 30 days of pick up or delivery. All returns or exchanges must be returned in like brand new condition, with the original package, and your original invoice. Construction Commodities Supply Inc. has the right to refuse any returned items that have no package, are damaged, or have been installed or used.

A re-stocking fee of 25% will be apply for all returned and exchanged products.


Returns:

  • We refund any original condition merchandise with a copy of your original invoice within 7 days of delivery or pick up.
  • A re-stocking fee of 25% will be apply for all returned products.
  • All returns will be credited back to the original payment type. Any shipping and handling fees that were paid with your order are NON-REFUNDABLE.


Exchanges:

We exchange any original condition merchandise with your original invoice within 30 days of pickup or delivery. All items returned for exchange must be in the original packaging, in like new condition.

A re-stocking fee of 25% will be apply for all exchanged products.

Items are not eligible to be returned or exchanged if:

  • Show signs that have been previously installed
  • Broken or scratched
  • Without the original invoice
  • Missing the original package or partially damaged.


Items deemed defective:

Construction Commodities Supply Inc.(CCSUPPLY) gives the right to it’s customers to fully inspect purchased products at the time of pickup or delivery.

All products must be inspected by customer for accuracy upon delivery or pick up. Items reported damaged or missing after delivery or pick up, will not be eligible for return or exchange.

If the wrong item is received and reported within 72 hrs, a return shipping label will be issued to the customer. the replacement order will be processed once the incorrect item has been returned.


Order Pickup:

For your safety, a valid Photo ID must be presented before pickup. – Construction Commodities Supply Inc.(CCSUPPLY) doesn't sell, trade, or otherwise transfer to outside parties your personally identifiable information.